Once you have placed your order we will package it with care and send it to your chosen address and are pleased to offer you:

Shipping Within Australia

  • FREE standard shipping on all orders within Australia.
  • Optional Express Shipping is charged at $10.00 per order (within Australia).

Shipping Overseas

  • FREE standard delivery for all orders is an option. 
  • Express Courier, a flat $15.00 AUD fee is charged to process regardless of the size of your order.
  • All duties and taxes are the responsibility of the customer. Please contact your local customs authority for more details.

Delivery Method

  • Your order will be delivered by either Australia Post from our Australian warehouse or by international courier. To ensure quickest delivery please ensure you list a physical address (NOT A PO BOX) as courier packages will need a signature on delivery.

Delivery Times

  • Standard Delivery (Free Shipping Option) will arrive 7-10 days after your order has been received.
  • Express Option orders will be shipped within 24 hours and arrive between 1-5 business days.


  • PLEASE DOUBLE CHECK YOUR SHOE SIZE using our size chart before ordering as we would hate to disappoint you should you have to return your shoes and your size is sold out.


  • Once you have placed your order, Scarletto’s are unable to cancel, add, remove or make changes to your order including your delivery details, items, colours, sizes or removing the items from your order.
  • Please note that the risk of loss of goods passes to you upon our delivery of the product to Australia Post.


For more information or questions, we are only too pleased to help so please do not hesitate to contact us.